eGovernment Markets In The Middle East

The public sector has always played a major role in the growth of IT markets in the Middle East. As political stability returns to most parts of the region and its neighbors, Forrester sees public sector IT spending back on the rise, particularly around eGovernment initiatives. Today, eGovernment in the region is becoming a critical approach to ensuring social stability, boosting and promoting the countries' economic attractiveness, and integrating and streamlining internal operations. eGovernment services and applications cater to citizens, businesses, and other government entities. To improve service delivery, governments in the Middle East are rethinking the way they do things — not only in terms of the way the public sector is organized, but also by placing greater emphasis on joint development and cooperation between ministries, regions, and municipalities. This report analyzes the key drivers behind eGovernment initiatives, the different levels of eGovernment development in the region, and expectations for upcoming investments, strategies, and plans, with a spotlight on the United Arab Emirates (UAE).