EMEA IT Outsourcing Deals, Q2 2007

With 84 deals closed and more than €5.8 billion spent, Q2 2007 blew away the results of Q2 2006. Infrastructure services maintained its No. 1 position, but help desk and support services came close this quarter and were one percentage point short of the top spot. Financial services and insurance also beat their Q2 2006 results, growing nine percentage points to 27%. Manufacturing lost share but was still runner-up with 25%. The UK saw more activity than in Q2 2006, while Germany and the Netherlands were joint second for deal numbers. Nordic companies kept up the outsourcing pace this quarter, which was reflected in the high activity levels of Nordic vendors. IBM Global Services showed the best performance in terms of number of deals and aggregate deal value, leaving its competition far behind. The runner-up here was Capita, which closed one megadeal. Smaller deal sizes gained in popularity again this quarter, and buyers maintained their love of five-year contracts.