Trend Report

Emerging Trends: Social Collaboration Is Poised To Accelerate ERP Business Processes

It's Early Days For Adoption, But Use Cases Are Starting To Take Shape

China Martens
 and  one contributors
Dec 23, 2011

Summary

Application development and delivery professionals will benefit from new technologies that will both help them engage at a deeper level with their peers as well as enable them to access a wider set of relevant business information. Social collaboration, a newer breed of combined collaboration and social technologies, is emerging, and it will affect enterprise resource planning (ERP) apps in much the same way as it has already started to reshape customer relationship management (CRM) apps. This report highlights use cases around social collaboration as an ERP add-on or embedded within ERP. It also examines early forays ERP vendors are making into these functional areas.

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