Summary
Ethics and compliance play critical roles in corporate performance today. When effective, these functions help companies avoid regulatory fines, reduce operational risks, improve employee engagement, and stand up to customer scrutiny. Despite these positive effects, however, many organizations still have major gaps. Forrester partnered with the Ethisphere Institute to survey some of the largest organizations across North America and Europe to benchmark the current state of their ethics and compliance programs. In this report, we dissect organizational trends to determine what mature ethics and compliance programs look like today, why they succeed, and how we can learn from them going forward.
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