Trends Report

Evaluate Your Digital Banking Capabilities And Better Target Your Investments

August 27th, 2019

Summary

Banks have raised their digital maturity, but few are digital masters. Banks must plug their digital capabilities gaps and align their digital capabilities with the customer lifecycle. Each stage of the life cycle comes with specific customer needs and so requires a different set of digital capabilities to respond to these. Base your digital investment action plan on your digital banking maturity level.

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