Summary
Organizations in Asia Pacific (AP) are increasing their investments in business intelligence (BI) tools, technologies, and strategies. However, lack of internal expertise remains a significant barrier to adoption. Carefully evaluating and selecting external consultants with well-documented BI project experience in the region is therefore a critical success factor. Assessing the strengths and weaknesses of AP-based BI service providers requires a structured approach that measures all of the relevant factors affecting overall project success. This report outlines key evaluation criteria that IT decision-makers should consider when evaluating BI service providers.
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