Summary
To answer the growing needs of business technology and survive the onslaught of services directly sourced by the business, operations must adopt a radically different model. Infrastructure and operations (I&O) professionals must show that they are relevant to business organizations by mastering the digital disruption. This report examines the current and future technology landscape and the new business technology requirements to help I&O pros support the business technology agenda. This is an update of a report that was previously titled "Transform Infrastructure And Operations To Answer Key Influencers"; Forrester reviews and updates it periodically for continued relevance and accuracy.
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