Trends Report

Express Lean, Agile, And DevOps Cultural Changes In Terms Of Business Value

Don’t Let Jargon Derail Customer-Facing Mobile/Web Efforts

July 7th, 2014
With contributors:
John Rymer , Eric Wheeler

Summary

As application development and delivery (AD&D) professionals retool to deliver customer-facing web and mobile applications to attract, win, and serve customers, they must overcome entrenched processes and cultural values, and reverse a history of tenuous stakeholder trust. Rebuilding that trust requires clear, shared purpose and language between three groups of stakeholders — business, app dev, and infrastructure and operations (I&O). But the jargon of lean, agile, and DevOps often confuses stakeholders and hampers success. Read this report to learn how to express lean/agile/DevOps jargon in terms of business benefit and value in a way that will bolster stakeholders’ trust.

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