Best Practice Report

Five Lessons Learned From The Forrester Wave™: Digital Accessibility Platforms, Q4 2023

March 14th, 2024
With contributors:
Ian Jacobs , Georgiana Swan , Shayna Neuburg


Forrester recently evaluated eight digital accessibility platform (DAP) vendors, gathering input directly from vendors and their customers. Our research revealed some key lessons on the state of AI in the accessibility space, as well as key gaps and future focus areas for vendors. Read this report to understand five key findings from the evaluation and how to apply them when selecting a provider for your organization.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.