Trends Report

Five Steps To Assess The "Real Power" Of Your Stakeholders

Introducing Forrester's Stakeholder Landscape Analysis Framework

May 28th, 2013
JR
John Rakowski
CB
Courtney Bartlett
With contributors:
Doug Washburn , Elizabeth Langer

Summary

When it comes to business and IT transformation challenges, executives tell Forrester: "Technology isn't the problem. It's the people." For IT infrastructure and operations (I&O) executives, a common misstep is failing to understand which stakeholders to engage and the "real power" they hold. This is especially the case for those transforming their operating model to be more customer centric through as-a-service, self-service, and automation. If you face this challenge, let Forrester's stakeholder landscape analysis help you. In five steps, I&O executives can determine the real power of their stakeholders to engage with them more effectively during transformation programs or change projects.

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