Best Practice Report

Five Steps To Craft Your Road Map To BPM Excellence

January 28th, 2016
CR
Clay Richardson
With contributors:
Alex Cullen , Shaun McGovern , Diane Lynch

Summary

This report outlines the road map stage of Forrester's research around building and managing enterprisewide business process management (BPM) programs. For those chartering a BPM effort, aligning the program with organizational strategy and business outcomes will help ensure that the program doesn't falter as it encounters the inevitable political challenges on the journey ahead. This report helps application development and delivery (AD&D) pros and business process management leaders coordinate the effort across different stakeholders, incorporating the latest BPM thinking, methods, and techniques.

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