Trends Report

Five Traits For A Truly Open Banking Strategy

How Banks Must Claim The Initiative

August 1st, 2019
Jacob Morgan, null
Jacob Morgan
With contributors:
Benjamin Ensor , Piers Conway , Sam Bartlett


Open banking success relies on collaboration, and financial services firms must start that journey at home. Banks have powerful strengths: healthy customer relationships, scale, and data. But those strengths risk being muted by organizational cultures that focus too heavily on the downside. To succeed, leaders need to get the right culture in place to support collaboration and turn the conversation to opportunity, rather than threat. Forrester has distilled insight from conversations with global banks into common traits for digital banking leaders.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.