Trends Report

Food And Beverage Brands Must Be Trusted And Essential

Technographics® TRUE Brand Compass: Food And Beverage Consumer Packaged Goods

July 15th, 2013
With contributors:
Roxana Strohmenger , Reineke Reitsma , Alexandra Hayes , David Cooperstein , Chelsea Hammond, Ph.D.

Summary

Forrester's research shows that consumers demand more from brands in the 21st century. Marketers now have a steeper hill to climb to earn consumers' brand preference, referral, and willingness to pay a premium price. This is the second in a series of reports that analyzes Forrester's new Consumer Technographics® TRUE brand compass data to reveal consumers' expectations of brands by category. This report shows what makes a strong trusted, remarkable, unmistakable, and essential (TRUE) brand in the consumer packaged goods (CPG) food and beverage category. Chief marketing officers (CMOs) and brand leaders of CPG food and beverage brands must begin their quest for mindshare and market share by earning consumers' trust, not by driving buzz.

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