Trend Report

Forrester Infographic: Indian Banks Need To Foster Customers’ Financial Well-Being

Arnav Gupta
 and  five contributors
Dec 18, 2020

Summary

Indian consumers are stressed about their finances — a situation exacerbated by the pandemic. They're anxious about their financial situation and need help managing their money effectively to compound their savings. They are increasingly leaning toward banks that can step up to the challenge. Forrester surveyed more than 3,000 online adults in metropolitan India to understand their expectations of Indian banks regarding financial well-being and the implications of failing to do so.

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