Trends Report

Forrester Infographic: SaaS Faces Obstacles In Financial Services

Financial Services Firms Are Reluctant To Nab Key Tech Opportunities

February 13th, 2020
Jost Hoppermann, null
Jost Hoppermann
With contributors:
Stephen Powers , Katie Hampton , Emma Huff , Kara Hartig


Banks and other financial services firms have already used software-as-a-service (SaaS) for horizontal solutions like CRM and HR. However, SaaS in financial-services-specific (vertical) deployments remains sparse. Application development and delivery (AD&D) professionals can use this infographic to identify areas where financial services (FS) firms already use SaaS — and where they do not — and evaluate key obstacles to vertical adoption.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.