Trends Report

Forrester Infographic: The State Of DX, 2019: Back To Basics

Landscape: The Digital Experience Delivery Playbook

June 21st, 2019
MG
Mark Grannan
MC
Mike Chirokas
With contributors:
Allen Bonde , Emma Huff , Peter Harrison

Summary

What are your 2019 digital experience (DX) priorities? What barriers prevent you from delivering digital experiences? Forrester's H1 2019 Global Digital Experience Panel Online Survey highlights where digital leaders continue the fight to elevate their organizations' digital maturity.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.