Trends Tool

Forrester's Technology Management Leadership Maturity Model, 2016

July 26th, 2016
With contributors:
Sharyn Leaver , Rachael Klehm


Forrester's Technology Management Leadership Maturity Model (TM-LMM) consists of four domains (leadership, strategy and planning, service design, and service delivery). We designed this model to provide a brief self-assessment that gives insight into the maturity of your tech management organization. This insight can form the basis for articulating the value of the tech management organization to corporate stakeholders. The assessment can also help identify opportunities for investing in improvements to tech management capabilities for leadership, strategy, design, and delivery — and to determine priorities for a tech management leadership maturity road map. In separate frameworks, Forrester also provides detailed assessments and maturity models for deeper dives into specific topics such as strategy, tech management governance, technology demand management, business innovation, BT strategic planning, business services management, BT portfolio management, security, sourcing and vendor management, infrastructure and operations, etc.

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