Do you think that you understand Microsoft from previous dealings with the company? Think again. Microsoft's ongoing strategic transformation has significant implications for any technology management leaders who face key decisions about future adoption, deployment, and upgrading technology. This report is essential reading for anyone who will be involved in considering a significant Microsoft upgrade, planning a move to its cloud services, reviewing its role in your client device strategy, or facing a major negotiation such as an enterprise agreement (EA) renewal. It will be particularly relevant for sourcing and vendor management (SVM) professionals who are responsible for creating a commercial strategy for dealing with Microsoft. This report will explain the key decisions that should drive that strategy.