Forecast Report

French Online Retail And Travel Forecast, 2008 To 2014

We Expect Consumer eCommerce To Reach Nearly €28 Billion By 2014

March 2nd, 2009
With contributors:
Benjamin Ensor , Alexander Hesse , Kim Le Quoc


French online shoppers — or cyberconsommateurs — are now surging to the Internet. Their number has roughly quintupled since 2002, with 35% of French adults projected to buy products online in 2009. Clothing is the most popular retail category that French people buy online, followed by books, music, and leisure travel like flights and hotels. Despite the current recession, we expect online retail and travel sales in France to grow strongly over the next six years as consumers move their spending online. By 2014, 30 million French online shoppers will spend roughly €28 billion via the Internet.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.