Summary
Innovation is the No. 1 challenge for CEOs. And CIOs are increasingly asked to help solve the challenge by supporting innovation across the enterprise with new technology. The problem is that technology alone cannot solve the innovation challenge. While all innovation begins with an idea, organizations require more than new technology to foster enterprise innovation. You need a good system for collecting new ideas and sharing ideas among employees, customers, and partners, but you also need a lightweight process for evaluating innovations and pushing the best ones into incubation quickly. This report shows how leading companies are tapping their internal and external communities for ideas and introduces the Forrester Innovation Heat Index as a model to use to evaluate ideas based on core values that should apply to all innovations. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy; we revised this edition to factor in new ideas.
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