Trends Report

From People To Products: Software-Powered Consulting

The Digital Disruption Of Technology Services

February 12th, 2020
NF
Nigel Fenwick
With contributors:
Frederic Giron , Pascal Matzke , Allen Bonde , Emma Huff , Peggy Dostie

Summary

Consulting firms, digital agencies, and technology services providers no longer deliver just supplemental expertise but create digital assets that help consultants deliver better outcomes in less time, often at a lower cost. And some even commercialize these assets as standalone software or data products. This report — the first in a series — highlights the digital transformation happening across the technology services industry. Read this report to better understand the assets available from a range of firms and how these are changing services-buying decisions.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.