Summary
Stakeholders at future fit organizations view their technology organizations as business partners. This allows the full organization to deliver the technology needed to achieve customer obsession, meeting future customer and employee needs. In Forrester’s Future Fit Survey, 2022, 76% of business and technology professionals at future fit organizations with 500 or more employees strongly agreed that stakeholders across their organization view their technology organization as a business partner, compared to just 17% of their peers from traditional organizations. This is a snapshot of Forrester’s data on how organizations become future fit.
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