Business Case Report

Future Fit Technology Strategies Require A New Approach To Making Investment Decisions

Business Case: The IT Transformation Playbook

March 16th, 2021
With contributors:


Traditional accounting-driven business cases are an obstacle to future fit technology strategies. They favor safe cost reduction over risky creativity and undervalue adaptiveness and resilience. CIOs need new ways to evaluate innovation proposals. This report gives technology leaders practical guidance and tools (including a customizable financial model and a sample pitch deck) to build next-generation iterative business cases by acting like investors rather than accountants.

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This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.