Trends Report

Future Of Consulting: Consultancies Adapt To Digital Change

Consultancies Are Changing Delivery Models, Talent Practices, And Contracts — And These Changes Affect Your Consulting Interactions

September 22nd, 2016
Marc Cecere, null
Marc Cecere
With contributors:
Christopher Andrews , Rachael Klehm , Ian McPherson


The age of the customer and digital technology are changing the consulting industry. Our previous report, "The Future Of Consulting Through 2020," described what consulting firms will look like in 2020. This report uses our interviews with over 40 consultancies to describe the steps they are taking to reach that end state.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.