Trends Report

Gamification: "Level Up" Your Strategic Approach

May 13th, 2013
JW
Jennifer Wise
With contributors:

Summary

Over the past year, marketers have made the shift from learning about the meaning of gamification to incorporating it into their strategies. But so far, the results have been mixed, as the application of game mechanics has inappropriately surpassed the importance of a user-centric interaction strategy in the approach. This report will help marketers determine how — and whether — to strategically apply game mechanics.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.