Trends Report

Gear Up For Experience Design

January 21st, 2021
With contributors:
Melissa Parrish , Gina Bhawalkar , Karine Cardona-Smits , Joana de Quintanilha , Andrew Hogan , Kelly Price , Faith Adams , Amanda Chen , Shayna Neuburg

Summary

Companies investing in better user experience (UX) need tools for experience design (XD) but face a complex provider landscape spanning 19 categories across five kinds of XD work. These tools help your XD leaders and their teams work faster, leaner, and smarter when creating experiences for their customers and employees. If you are responsible for or consulted about your company’s choice of digital services and products for designing experiences, this report is for you: It will help you guide your company’s spending decisions on XD tools and technologies wisely.

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