Summary
When it comes to driving innovation, working with service partners is the number one activity. But digitally advanced firms function differently. They invest more money and devote more leadership time to services. They structure contracts for outcomes. And they harness their providers’ ecosystems. To keep pace, application development and delivery pros can master these techniques. This infographic highlights insights from the Forrester Analytics Global Business Technographics® Business And Technology Services Survey, 2019.
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