Global Business Technographics® Networks & Telecom Survey, 2017: Overview

This report is an overview of the Forrester Data Global Business Technographics® Networks And Telecommunications Survey, 2017. Topics include sourcing preferences; managed services technologies and drivers; SDN WAN implementation; unified communications adoption and deployment; and the increasing impact of the internet of things (IoT). We have analyzed the results for a variety of segments, such as revenue, company size, industry, and seniority level. Our analysis reveals that more small and midsize businesses are now considering outsourcing or off-premises deployment than in 2016. Most industries will adopt IoT, with the largest portion of new customers emerging from high-tech manufacturing firms this year. We also look at how IoT adoption will drive organizations to procure new network and telecommunications technologies. Service providers must prepare to meet the growing network demands of industries with IoT initiatives.