Whether your program targets business continuity, operational resilience, or business resilience goals, metrics that prove the program is successful are difficult to create. Organizations spend resources on these efforts whether an incident occurs or not. Therefore, resilience leaders need success metrics that measure the effectiveness of the response after a critical event and how well the program functions continually. Resilience leaders can use this report to create or benchmark their metrics based on the type of program they have now or want to have in the future.