Model Overview Report

Governance: High-Performing IT Organizations Require High-Performing IT Governance

Increase Effectiveness By Balancing Control With Empowerment

August 9th, 2021
With contributors:
Matthew Guarini , Frederic Giron , Charles Betz , Emily Stutzman , Diane Lynch


High-performing IT operating models can’t work under traditionally strict command-and-control IT governance. Future fit tech execs require a new and more adaptive, creative, and resilient governance model to maintain the level of technical fitness required by the accelerating pace of business and tech change. This governance model must optimize a mix of command-and-control with empowering delegation to guide the delivery of a future fit tech strategy with adaptivity, creativity, and resilience. Tech execs must design and deploy decisions, accountability, control, and transparency in a manner that increases the effectiveness of funding, policy, risk management, and metrics.

Want to read the full report?

This report is not available for purchase at this time.

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.