Summary
High-performance IT is the pursuit of continuously improving business results through technology. It rests on three principles. IT must: 1) continuously align with the business; 2) build trust on a foundation of security, privacy, and resilience; and 3) empower the business to readily adapt to changing market conditions and customer demand. High-performance IT requires superior and relentless alignment across three dimensions — strategy, operations, and leadership. In this report, we outline the steps you must follow to ensure business-IT alignment is successful and regularly calibrated to deliver business results.
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