Summary
Amazon is betting big on healthcare — investing heavily to create a viable healthcare revenue stream. The customer-obsessed tech titan is hiring a small army of industry thought leaders, such as Dr. Atul Gawande, to help it reduce employee medical costs and improve the patient experience. Will Amazon be able to control healthcare costs and meet the increasingly sophisticated demands of consumers better than industry incumbents? Healthcare leaders should read this report to understand the disruption to come from Amazon in healthcare.
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