Trends Report

How Amazon Plans To Reinvent Employee Wellness And Disrupt Healthcare

Tech Titans In Healthcare

January 23rd, 2020
JB
Jeff Becker
AC
Annalise Clayton
With contributors:
Caleb Ewald , Daniel Hong , Arielle Trzcinski , Hailey Colin , Shayna Neuburg

Summary

Amazon is betting big on healthcare — investing heavily to create a viable healthcare revenue stream. The customer-obsessed tech titan is hiring a small army of industry thought leaders, such as Dr. Atul Gawande, to help it reduce employee medical costs and improve the patient experience. Will Amazon be able to control healthcare costs and meet the increasingly sophisticated demands of consumers better than industry incumbents? Healthcare leaders should read this report to understand the disruption to come from Amazon in healthcare.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.