Trend Report

How Swedish Consumers Use The Net To Research And Buy Financial Products

Swedes Have Embraced The Net As A Sales Channel For Financial Products

Alexander Hesse
 and  three contributors
Jan 13, 2010

Summary

The Web is an important distribution channel for financial services in Sweden, which has some of the highest rates of online retail financial activity in Europe. Nearly half of Swedish consumers have researched at least one financial product online in the past year, and 22% have bought a financial product online in the past year. Net users are most likely to research mortgages and buy investment funds online. Swedish eBusiness executives should further optimize tactics like designing sites with customers' goals in mind, offering interactive help, and addressing application abandonment to increase researching and buying on their sites.

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