Trends Report

How To Assess Which Conversational Computing Platform Is Right For You

Amazon, Google, IBM, And Microsoft Pursue Distinct Strategies And Suit Different Use Cases

July 27th, 2017
Rob Koplowitz, null
Rob Koplowitz
With contributors:
Brandon Purcell , Christopher Mines , Michael Facemire , Allison Vizgaitis , Rachel Birrell


Conversational computing is rapidly moving from being a novelty to being a user interaction model that offers significant business value. Application development and delivery (AD&D) pros need to understand how to approach this radically different development and design environment. After a flurry of product announcements from Amazon, Google, IBM, and Microsoft, it is clear that although the offerings look similar, each aligns to specific evaluation criteria. Read this report to understand which platform(s) best aligns with your organization's needs and requirements.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.