Best Practice Report

How To Measure Fit And Value When Considering SaaS

Introducing The Forrester SaaS Readiness Model

August 10th, 2021
With contributors:
Lauren Nelson , Alessia Stewart


Software-as-a-service (SaaS) usage continues to grow across categories because of its ability to power innovation and speed. However, strategy for SaaS is often an afterthought — which can create risk and poor business benefits versus expectations. Technology executives need to be able to quickly identify whether their application teams are headed in the right direction or if there are gaps/pitfalls ahead. This report contains a self-test for evaluating your SaaS decision across five key areas: category fit, technical fit, application development maturity, governance maturity, and sourcing maturity as a means to identify and remedy potential problems.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.