Best Practice Report

Hybrid AI Delivers Best Results For NLP Applications

November 22nd, 2022
With contributors:
Aaron Katz , Jeremy Vale , Fayzan Sabri , Jen Barton


Machine learning (ML) has been disrupting software markets for at least a decade, delivering business solutions that were previously unattainable. But ML-based AI is not a panacea. Human knowledge remains essential for many use cases, including the effective use of natural language processing (NLP). In this report, technology and data leaders will learn about challenges with ML-only NLP solutions and why hybrid AI — a combination of knowledge-based and ML-based AI — delivers the most accurate and optimized NLP solutions.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.