Trend Report

IAM For Intelligent Agents

Intelligent Agents Will Require Continuous Authentication And Authorization To Protect Customers, Data, And Privileged Systems

Andras Cser , 
Merritt Maxim , 
Amy DeMartine
 and  three contributors
May 11, 2018

Summary

Proper identity and access management (IAM) for intelligent agents (IAs) that covers virtual assistants such as Alexa, Cortana, Google Assistant, and Siri reduces the likelihood of fraud, identity theft, compliance violations, and data breaches while still maintaining an optimal customer experience. This report walks through how security leaders can apply and implement essential IAM concepts to manage IAM for human-to-IA interactions and IA-to-downstream-app access.

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