Trends Report

IBM's Positioning Is Out Of Alignment

Vendor Positioning Review: Hardware Vendor Summary, Q3 2007

November 7th, 2007
With contributors:
Bradford Holmes , Eric Brown , Daniel Krauss

Summary

IBM's corporate positioning is among the most business technology (BT)-oriented of the vendors we reviewed. Its corporate advertising, Web site, and sales structure are designed to address the needs of business decision-makers. Even its tagline, "What makes you special," embodies two key BT elements. First, it focuses on an individual stakeholder, you. Second, it focuses on illuminating the differentiated business value that makes your organization competitive or special. While IBM's corporate positioning is strongly BT-focused, its hardware product positioning is all about a traditional IT value system — technology innovation targeted at IT stakeholders.

Want to read the full report?

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.

With
Bradford Holmes
Eric Brown
and Daniel Krauss