Best Practice Report

Identify And Estimate The Costs Of Downtime On Your Business

Don’t Rely On Industry Averages — Determine Your Own

January 13th, 2021
With contributors:
Glenn O'Donnell , Amanda Lipson , Bill Nagel

Summary

Resilient tech infrastructure is critical for business success, and downtimes cost dearly. Infrastructure and operations (I&O) pros leading their firms’ IT disaster recovery (DR) program must determine potential losses to justify investments in a resilient architecture. Calculating the potential cost of downtime can be notoriously difficult. Hence, I&O pros lean on industry averages that do not rightly represent the risks facing their business. I&O pros can use Forrester’s customizable model to estimate potential business losses, and build a business case for investments.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.