Improving employee experience is the most commonly cited priority by public sector business and technology professionals, according to Forrester’s Priorities Survey, 2025. Fifty-five percent of these survey respondents reported that this was an important mission-driven priority for their organization or agency over the next 12 months. Improving public trust and improving the experience of end customers were also common priorities at 54% and 53%, respectively. This data snapshot examines the most important mission-driven priorities for public sector organizations or agencies.