Summary
These data charts detail select results of Forrester’s May 2013 Global Enterprise Content Management Online Survey and the August 2013 Global SharePoint Usage Online Survey. We have compared 2013 results with Forrester’s 2011 and 2009 surveys. The results yielded the belief that while the ECM market is very mature, deployment challenges still exist. Users adopt ECM technology to improve productivity and content sharing, while maintaining caution for cloud and mobile deployments and finding the best ways for aligning SharePoint to user needs. Understanding user concerns, technology capabilities, and market penetration can help you design the right strategies and make the most informed decisions about your company’s ECM program.
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