Industry Contexts And Constraints Diversify Approaches To Bring-Your-Own-Technology

This report examines how and why bring-your-own-technology (BYOT) varies across 20 industries. BYOT will remain a thorny issue for CIOs in every industry, geographic region, and company size over the next five years, but adoption will vary by industry. We identify the BYOT adoption trends that CIOs must consider in the context of rapid tech evolution, a changing vendor landscape, and the entrance of new devices like tablets and frame computers onto the enterprise scene. Many employees are galloping toward a future in which they call the shots about which hardware, software, and services to use, while management remains concerned about security requirements. This creates tension between BYOT adoption and workforce mobility on the one hand and security issues on the other. Industries with many untethered workers will accelerate BYOT to address customer engagement and job satisfaction, while other industries will move slowly because of real and perceived security concerns. BYOT will not happen in a vacuum; instead, CIOs will align BYOT, mobility, and security with their engagement strategies and new business models.