Trends Report

Information And Communications Technology Industry Opportunities In Professional Services

Vendors Should Target This Large And Growing Industry

February 17th, 2012
Andrew Bartels, null
Andrew Bartels
With contributors:
Christopher Mines , Sarah Musto , Jamie Warner


The professional services industry presents both opportunities and challenges for tech vendors. The opportunities? Professional services is one of the largest industries in terms of tech purchases, with uniform technology requirements and needs across segments. The challenges? Professional services consist of a dozen subindustries filled with primarily small and midsize businesses instead of large enterprises. This report illuminates the size and shape — and quirks — of this industry, identifies its technology needs and priorities, and offers recommendations for vendor success.

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