Summary
The IT services market in Asia Pacific is highly fragmented with greatly differentiated maturity levels and spending behaviors. Forrester believes that a combination of business drivers (the increasing influence of business decision-makers and digital natives) and technology factors (cloud, mobility, analytics) will drive major changes in the local and regional IT services markets. This report follows up on our analysis performed in Q3 2011 on the markets in Australia, China, and India and focuses specifically on the IT services markets in Singapore, Malaysia, and Indonesia — forecasting their evolution over the next five years.
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