Summary
With a diverse market of solutions comprised of well-known enterprise resource planning (ERP) vendors, best-of-breed point solutions, and outsourcing options, human resources/human capital management (HR/HCM) has been the topic of more than 100 IT client inquiries since January 2007. An analysis of these client questions indicates strong C-level engagement and a clear trend toward harmonizing multiple solutions into a unified set of tools to manage personnel assets. Human resources process and applications professionals can offer key technology insights to internal stakeholders by developing mindshare on five of the most common client issues presented to Forrester analysts.
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