Trends Report

Integrate New Steps, Activities, And Metrics To Create Inclusive Design Processes

April 3rd, 2020

Summary

Solve a problem for an excluded group as part of product development. Review designs for common accessibility issues before handing them off to development. Accessibility concerns should be explicit in design documents to avoid missing them. Measuring the satisfaction of included and excluded segments helps to explain why firms need to practice inclusive design. Inclusive design is an ongoing mission, and firms need a place to gather more feedback over time.

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