Summary
It is hard not to be impressed with the growth of open source eCommerce platforms and Magento in particular. Forrester has been tracking these solutions since their inception, watching as the solutions evolved from nascent, small-business-oriented solutions to ones that larger companies with emerging online businesses or niche eCommerce needs are implementing or considering. Indeed, Magento's offering in particular has become compelling, with a very modest licensing cost, the appearance of feature parity, and a growing ecosystem of service providers working with the platform. But time has shown that open source platform implementations present a number of challenges for mid- to large-size businesses. eBusiness leaders operating high-growth or maturing businesses must exercise caution and be clear on limitations they will likely face in implementing and using these solutions today.
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