Report

IT Financial Management — AKA TBM — Will Drive IT To Focus On Business Outcomes

ITFM Brings Cost Transparency And Faster IT — Business Decision-Making

August 2nd, 2021
With contributors:
Lauren Nelson, Andrew Bartels, Duncan Dietz

Summary

Spurred by the cloud and the challenges of today’s IT complexity, IT financial performance has emerged as a board-level concern. IT leaders can no longer leave the analysis, management, and accounting of IT costs to spreadsheets, and uncoordinated processes. This report explains how tech execs can use IT financial management, technology business management, and FinOps to account for costs, communicate clearly with business buyers, and illuminate tradeoffs to make financial IT decisions better and faster.

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Forrester helps business and technology leaders use costumer obsession to accelerate growth. That means empowering you to put the costumer at the center of everything you do: your leadership strategy, and operations. Becoming a costumer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.