Trends Report

Lessons From The Forrester Wave™: MSSPs, North America, Q3 2016

The Characteristics Of Successful And Unsuccessful MSSP Engagements

February 28th, 2017
Claire O'Malley, null
Claire O'Malley
With contributors:
Christopher McClean , Trevor Lyness , Peggy Dostie

Summary

Despite the relative maturity of the managed security services provider (MSSP) market, customers and vendors far too often fail to sync up as true, successful partners. This report delves into the lessons learned from these less-than-successful engagements and explores common characteristics of the best MSSP relationships. The result is a clear set of tactics to help security leaders maximize their MSSP success.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.