Trend Report

Lessons Learned From The World's Biggest Customer Data Breaches And Privacy Incidents, 2015

Rick Holland
 and  three contributors
Dec 02, 2015

Summary

Breaking news of a massive customer breach dominates headlines for days. However, months and even years later, affected customers still struggle with the aftermath and firms are still absorbing the costs. By reflecting on these breaches, we can glean long-term lessons that help security and risk (S&R) pros improve their firm's overall security posture, its breach response, and its appreciation of privacy law and customer trust. To do this, each year we select and analyze five notable incidents from the past 12 months to provide these critical lessons.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).